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How did your office staff react? “They were a bit wary
at first, making the jump from pen and paper to a fully computerised
booking and dispatch system, can be quite daunting, but they were all
very pleased with how quickly they learnt how to drive Taxi! and soon
became confident in using it.
Are you happy with the level of support from CodedData? “Yes of course, My staff and I know that if we want to ask a question we can ring at anytime and speak direct to someone who knows what they’re talking about, WIth CodedData our queries are answered as soon as the phone is picked up, no mucking around. It always amazes me that bigger companies seem to charge far more for support, and when you do contact them you have to deal with a trainee on a helpdesk who knows nothing about the product! " |
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Was it difficult making the change to Taxi! ? “Not at all, CodedData made it easy for everyone involved. A quick and hassle free installation. When it came to using the system it could not have been easier. We were up and running the system within an hour and within a few weeks my staff and drivers knew that making the change was the right thing to do.”
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CodedData On: (01733) 555 908 or speak to Steve Hunter: (01253) 623 535 |
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